read the transcript and analyze the communication issues

Read a transcript dialogue that could occur in any organization and write at least 300 words case analysis.

The analysis should Identify the various communication roles used by the group members and analyze the existing communication issues. Which individuals demonstrate more effective roles? What might members do differently to improve their communication? Please use one outside citation as reference and make sure cite it correctly.

I’ve also upload the textbook as you may need to read related communication theories and roles. (The transcript is located in the end of Chapter 6)

 
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