Making a Career of Healthcare Operations Management – Focusing on Quality Management

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Option #1: Making a Career of Healthcare Operations Management – Focusing on Quality Management

Create a presentation that you might share with a professional society/organization or a group of fellow students who have expressed interest in healthcare operations management as a career choice. You will not actually be required to present this to a group, but prepare the project so that it would be acceptable for an audience of that nature.

This portfolio project will be an amalgamation of all previous assignments; it will consist of visual representations of the following elements:

· A review of internships or volunteer opportunities

· A summary of professional certifications

· A summary of the major points on project management covered in your Module 5 Critical Thinking assignment

· A summary of the major points on process

· A self-created image to illustrate the Define-Measure-Analyze-Improve-Control model used for quality management (you can use Smart Art located within Microsoft products or use any online tool to create the image); provide a brief description of each element contained in the image

· A self-created process map/flowchart illustrating the inputs, outputs, and steps of a process of your choosing

All content slides should include brief audio/voice-over commentary via VoiceThread; this feature allows you to add further commentary, just as you would in a real presentation.

Your presentation should contain approximately 15 content slides, with additional slides for the title of the presentation and references. Your presentation must support your claims by including at least four appropriate references and be formatted according to CSU-Global Guide to Writing and APA Requirements.

Familiarize yourself with the VoiceThread site. Note that you will need to sign up for an individual free account.
HCM410: Portfolio Project Rubric

Criteria

Meets Expectation

Approaches Expectation

Below Expectation

Limited Evidence

Content, Research, and Analysis

21 -25 Points

16-20 Points

11-15 Points

6-10 Points

Preliminary Deliverable – Week 1

Created a VoiceThread account and reviewed the tutorial in Week 1 as required.

Created a VoiceThread account and reviewed the tutorial in Week 1, but with a significant omission or error.

Created a VoiceThread account OR reviewed the tutorial in Week 1, but not both.

Did not create a VoiceThread account or reviewthe tutorial in Week 1 as required.

21 -25 Points

16-20 Points

11-15 Points

6-10 Points

Preliminary Deliverable – Week 2

Delivered the topic selection for the Final Portfolio Project in Week 2 as required.

Delivered the topic selection for the Final Portfolio Project in Week 2 with a minor omission or error.

Delivered the topic selection for the Final Portfolio Project in Week 2 with a significant omission or error.

Did not deliver the topic selection for the Final Portfolio Project in Week 2 as required.

33-40 Points

25-32 Points

17-24 Points

9-16 Points

Content

Demonstrates strong or adequate knowledge of making a career in healthcare operations management; correctly represents knowledge from the readings and sources.

Some significant but not major errors or omissions in demonstration of knowledge.

Major errors or omissions in demonstration of knowledge.

Fails to demonstrate knowledge of the materials.

25-30 Points

19-24 Points

13-18 Points

7-12 Points

Requirements

The Portfolio includes all of the required components, as specified in the assignment.

The Portfolio includes most of the required components, as specified in the assignment.

The Portfolio includes some of the required components, as specified in the assignment.

The Portfolio includes few of the required components, as specified in the assignment.

57-70 Points

43-56 Points

29 -42 Points

15-28 Points

Presentation

VoiceThread was used to create a highly effective presentation that appropriately addressed the

Some significant but not major errors or omissions in the use of VoiceThread.

Major errors or omissions in the use of VoiceThread.

The use of VoiceThread was ineffective and not targeted at the specified audience.

HCM410: Portfolio Project Rubric

target audience.

29-35 Points

22-28 Points

15-21 Points

8-14 Points

Self-Created Image

A self-created image was created in a high-quality manner, and a description of the image was provided as required.

Some significant but not major errors or omissions in image creation and description.

Major errors or omissions in image creation and description.

Fails to create image.

29-35 Points

22-28 Points

15-21 Points

8-14 Points

Flowchart/ Decision Tree

A flowchart/ decision tree was created in a high- quality manner as required.

Some significant but not major errors or omissions in creation of flowchart/decision tree.

Major errors or omissions in creation of flowchart/decision tree.

Fails to create flowchart/decision tree.

13-15 Points

10-12 Points

7-9 Points

4-6 Points

Sources

Cites and integrates at least 4 credible sources.

Cites and integrates 2 to 3 credible sources.

Cites and integrates 1 credible source.

Cites and integrates no credible sources.

13-15 Points

10-12 Points

7-9 Points

4-6 Points

Application of Source Material

Sources well or adequately chosen to provide substance and perspectives on the issue; knowledge from the course linked properly to source material.

Some significant but not major problems with selection and linkage of sources.

Major problems with selection and linkage of sources.

Source selection is seriously flawed; no linkage to knowledge from the course.

Mechanics and Writing

17-20 Points

13-16 Points

9-12 Points

5-8 Points

Organization

Project is clearly organized and well written for a presentation format. Conforms to project requirements.

Small number of significant but not major flaws in organization and writing; is in proper presentation format. In a minor way does not conform to project requirements.

Major problems in organization and writing; does not completely follow presentation format. Does not conform to project requirements in a significant way.

Project is not well organized or well written and is not in proper presentation format. Does not conform to project requirements.

17-20 Points

13-16 Points

9-12 Points

5-8 Points

Grammar and

Few or no minor

Small number of

Work needed on

Poor quality;

HCM410: Portfolio Project Rubric

Style

errors in grammar and spelling; appropriate writing style; clear and concise with no unsupported comments.

significant but not major errors in grammar and spelling; generally appropriate writing.

grammar and spelling; does not meet program expectations.

unacceptable in terms of grammar and/or spelling; inappropriate writing style that interferes with clarity.

17-20 Points

13-16 Points

9-12 Points

5-8 Points

Demonstrates proper use of APA style

Project contains proper APA formatting, according to the CSU-Global Guide to Writing and APA Requirements , with no more than one significant error.

Few errors in APA formatting, according to the CSU-Global Guide to Writing and APA Requirements, with no more than two to three significant errors.

Significant errors in APA formatting, according to the CSU-Global Guide to Writing and APA Requirements , with four to five significant errors.

Numerous errors in APA formatting, according to the CSU-Global Guide to Writing and APA Requirements , with more than five significant errors.

Total points possible = 350

 
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