business letter report modification and improvement
Please read the “instruction of recommendation report” and “R4I”, follow the guidance in “R4I” to modify “Draft”
The content is a recommendation report about “Vet online chatting service at Banfield Hospital”, the thesis statement will not be changed (Banfield Hospital needs to provide a fee-based online chatting service with vets to improve operations efficiency, customer satisfaction, and profits)
Besides modify and improve the essay, adding at least 2 pages (500 words) content in this report.